FAQ Clarity
-
Closure Wigs (2x6, 5x5 & 6x6)
Closure wigs are perfect for beginners and those who prefer a low-maintenance, everyday look. They offer a natural finish, easy upkeep, and comfortable wear with less styling flexibility than frontals.
Frontal Wigs (13x6)
Frontal wigs offer ear-to-ear lace coverage, allowing for more versatile styling options, including middle parts, side parts, and pulled-back hairstyles. They provide a natural-looking hairline but generally require more maintenance.
Which one should I choose?
If you prefer convenience and minimal upkeep, we recommend a closure wig. If you enjoy switching up your hairstyles and want more styling freedom, a frontal wig may be the perfect choice for HER.
-
A custom wig is made to fit your head measurements and personal preferences. Each unit is constructed using quality virgin hair and HD lace, then customized to achieve a natural, seamless finish.
-
Our standard turnaround time is 7–14 business days after the 24-hour processing period. Turnaround times may vary depending on order volume and customization requirements. Weekends and holidays are excluded.
-
Yes! Accurate head measurements are required to ensure your wig fits comfortably and securely. Please refer to our Wig Measurement Guide before placing your order.
-
Yes! We offer glueless wig options designed for comfortable, secure wear without adhesive.
-
Yes! We offer select wig services for units purchased elsewhere, including maintenance, customization, wig recreation, and lace replacement. All units must meet our service requirements.
-
Wig maintenance focuses on refreshing and restoring your existing unit through cleaning, conditioning, and restyling.
Wig customization focuses on enhancing the overall appearance of your wig, including lace work, hairline refinement, and styling as needed.
-
Shipping typically takes 3–5 business days after your order has been completed and dispatched. Shipping time is separate from processing and production time.
-
Rush requests may be considered depending on availability and may require an additional fee. Please contact us before placing your order.
-
For additional questions regarding custom orders or services, please contact XHERCOLLECTIONS before purchasing or booking.